!? Contact us
*Fields marked with an asterisk are mandatory. Failure to answer in a mandatory field inability to process your support request. Information concerning you is processed by Accor SA to enable support teams to answer your request as soon as possible. This data processing is necessary to enable the execution of your Bienvenue program membership. Your data are intended for authorised personnel in charge of managing the Bienvenue program. Unless otherwise provided by law or regulation, your data will be kept for the duration of your Bienvenue program membership. To exercise your rights (access to, rectification, erasure of personal data, restriction or objection to processing, data portability, definition of guidelines for processing your data after your death), please write to email@example.com. Your data may be transferred to countries outside the European Union. These countries are not recognized as ensuring an adequate level of data protection. Appropriate and adapted guarantees have therefore been implemented to supervise this transfer. You can request a copy at the above address. You may also contact AccorHotels’ Data Protection Officer by writing to firstname.lastname@example.org. or lodge a complaint with a supervisory authority.